You Are Not Spam (Okay... that was weird, I hope it's cool.)

You Are Not Spam

August 2, 2008 — permalink

You knew that already, and now we do too. We have now restored all accounts that were mistakenly marked as spam yesterday. (See: Spam Fridays)

We want to offer our sincerest apologies to affected bloggers and their readers. We’ve tracked down the problem to a bug in our data processing code that locked blogs even when our algorithms concluded they were not spam. We are adding additional monitoring and process checks to ensure that bugs of this magnitude are caught before they can affect your data.

At Blogger, we strongly believe that you own and should control your posts and other data. We understand that you trust us to store and serve your blog, and incidents like this one are a betrayal of that trust. In the spirit of ensuring that you always have access to your data, we have been working on importing and exporting tools to make it easier to back up your posts. If you'd like a sneak peek at the Import / Export tool, you can try it out on Blogger in Draft.

Our restoration today was of all blogs that were mistakenly marked as spam due to Friday's bug. Because spam fighting inherently runs the risk of false positives, your blog may have been mis-classified as spam for other reasons. If you are still unable to post to your blog today you can request a review by clicking Request Unlock Review on your Dashboard.

— Siobhan

PLEASE DON'T DELETE MY BLOG - THX!

Blogger
to blackkrishna@gmail.com
date Thu, Jul 31, 2008 at 7:05 PM
subject http://blackkrishna.blogspot.com/ - ACTION REQUIRED
mailed-by google.com
signed-by google.com

hide details Jul 31 (6 days ago)


Reply


Hello,

Your blog at: http://blackkrishna.blogspot.com/ has been identified as a potential spam blog. To correct this, please request a review by filling out the form at http://www.blogger.com/unlock-blog.g?lockedBlogID=9541455

Your blog will be deleted within 20 days if it isn't reviewed, and you'll be unable to publish posts during this time. After we receive your request, we'll review your blog and unlock it within two business days. If this blog doesn't belong to you, you don't have to do anything, and any other blogs you may have won't be affected.

We find spam by using an automated classifier. Automatic spam detection is inherently fuzzy, and occasionally a blog like yours is flagged incorrectly. We sincerely apologize for this error. By using this kind of system, however, we can dedicate more storage, bandwidth, and engineering resources to bloggers like you instead of to spammers. For more information, please see Blogger Help: http://help.blogger.com/bin/answer.py?answer=42577

Thank you for your understanding and for your help with our spam-fighting efforts.

Sincerely,

The Blogger Team

P.S. Just one more reminder: Unless you request a review, you won't be able to use your blog. Click this link to request the review: http://www.blogger.com/unlock-blog.g?lockedBlogID=9541455